Commercial Property Management
She is an effective team leader with proven ability to manage and direct the staff in all aspects of property operations. As a well-seasoned professional, her management skills emphasize the control of expenditures, maximization of property value, and preserving the integrity of client assets. Her strengths are in financial administration, tenant relations, project management and property maintenance. Susan handles all training for the department, coordinates the annual budgetary process, reviews real estate assessments and taxes, resolves major tenant/landlord issues, and handles owner inquiries. She has developed and written the Core Management Practices for the company, developed the monthly financial reporting package to our clients, instituted an Operations and Maintenance Plan for Moisture Intrusion, Mold Prevention & Response, and has spearheaded development of the company’s Business Continuity Plan.
Prior to joining Divaris, Susan was with S. L. Nusbaum Realty Co. in Norfolk, Virginia, responsible for management of a 1.5 million-square-foot retail portfolio. Her track record included lowering overall delinquencies from 22 percent to 3 percent, project management of major tenant buildouts; and obtaining a 12 percent tax reduction for one of their major projects.